FAQs

Got a Question? We've Got the Answer!

 

 

What forms of payment are accepted?

We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We also accept payments via PayPal, Apple Pay, and Google Pay for your convenience.

 

How do I know if my payment has been received?

Upon completing your order, you'll receive an automated email confirmation.
Please keep this email for reference until your package arrives.
If you don’t see it in your inbox, check your spam or junk folder. Still can’t find it? Contact us at

Business Name: Femrave
Email:support@femrave.shop
Phone: +1 321 406 8483
Business Hours: 9am – 5pm CST, Monday to Friday

Address: 24-26 Arcadia Avenue, London, N3 2JU, United Kingdom

 and we’ll help you out promptly.

 

Can I change my billing or shipping information?

Yes — please contact us as soon as possible at

Business Name: Femrave
Email:support@femrave.shop
Phone: +1 321 406 8483
Business Hours: 9am – 5pm CST, Monday to Friday

Address: 24-26 Arcadia Avenue, London, N3 2JU, United Kingdom

.
We can update your shipping details as long as your order has not yet been shipped.

 

If I would like to make a gift purchase, can you send my order to a different address?

Yes! During checkout, you can provide a separate shipping address, and we’ll send your package there. We don’t include invoices or pricing inside the package.

 

How can I track my shipment?

Once your order is shipped, you’ll receive a shipment confirmation email with your tracking number, typically within 24–48 hours.
You can also track your order anytime on our Order Tracking Page.

 

How long does it take for orders to be processed before shipping?

Orders are processed within 1–3 business days (Monday to Friday).
Processing does not occur on weekends or public holidays.

 

What are your shipping rates and estimated delivery times?

We offer free standard shipping on all U.S. orders.
Delivery typically takes 5–9 business days, including processing time.
For full details, see our Shipping Policy.

 

How can I get in touch with Femrave for support?

Business Name: Femrave
Email:support@femrave.shop
Phone: +1 321 406 8483
Business Hours: 9am – 5pm CST, Monday to Friday

Address: 24-26 Arcadia Avenue, London, N3 2JU, United Kingdom